Psychology FAQs
What is a psychologist?
Psychologists have completed university studies in the science of human behaviour and mental functioning. They have professional training and clinical skills that allow them to help people deal more effectively with life problems and alleviate distress associated with mental health issues. Psychologists are trained to use psychometric testing and clinical interviewing to gather information, make diagnoses, and plan and implement treatment.
Psychologists do not and cannot prescribe medications.
A therapist is often used interchangeably with psychologist, although, unlike a psychologist there are no regulatory restrictions on who can be called a therapist. It is important to choose a qualified psychologist and check their credentials when choosing someone to help you with your mental health needs.
What is the difference between a psychologist and a clinical psychologist?
A clinical psychologist has completed a minimum of 6 years at University which include a 4-year APAC accredited undergraduate level university degree, plus either:
- 2 years at Masters level, plus a 2-year supervision period with a registered APRHA clinical supervisor
- 3 years at Doctoral level, plus 1-year supervision period with a registered APRHA clinical supervisor
A psychologist has completed a 4-year APAC accredited undergraduate level University degree, plus either:
- 2 years supervision with a registered APRHA supervisor
- 2 years at Masters level or
- 3 years at Doctoral level.
When should I seek psychological treatment?
People seek psychological treatment for a variety of reasons, and at different stages in their lives. There is no rule or set structure for when someone should speak with a psychologist.
Some of the most common reasons are for treatment of depression, anxiety, grief and loss, relationship difficulties, low self-esteem or work stress.
Some of the clients at Insight use the treatment sessions as part of their ongoing personal development or skill development. Clients find these sessions help them to manage their mental health so that they can respond better to unpredictable life stressors.
People can attend therapy alone or with their partners (couples counselling).
If you are in an emergency, call Lifeline on 13 11 14.
Am I eligible for the Medicare rebate?
You may be eligible for a Medicare rebate for your psychological treatment if you are an Australian citizen/resident; and you are experiencing mental health difficulties and problems including but not limited to anxiety, phobias, depression, anger, sleep problems, alcohol problems, work stress, relationship problems, trauma, grief/loss, drug problems; etc. If in doubt, make an appointment to see your GP to discuss your eligibility to obtain a Mental Health Care Plan or contact us on 9325 4567 or info@insightpsychology.melbourne for more information.
What should I expect on my first visit?
Our psychologists discuss your presenting issues and obtain a history, explain how treatment works and answer any questions you may have. If time permits, they may help you set goals that you would like to achieve from treatment.
How long is a treatment session?
Sessions run for 50 mins.
What are the available times and days for appointments?
Insight has treatment and assessment appointments Monday to Friday during the day, and some evenings depending on the psychologist. Contact us for more information.
How many sessions will I need?
After your initial session, we will book you in for three to six appointments to ensure you have a regular place.
The therapeutic process differs depending on the individual and the complexity of the issues presented. It is dependent on factors such as previous treatment, support networks, and coping strategies.
The psychologists at Insight are experienced in providing both long- and short-term treatment and develop specific treatment plans based on your needs.
How much does it cost to see a psychologist?
The cost of a therapy session is $195-$220 to see a Generalist Psychologist (depending on their location and experience), $110 to see a Provisional Psychologist and $245 to see a Clinical Psychologist. After hour appointments incur an additional fee. You may be eligible for a Medicare rebate, which will significantly reduce your personal cost.
Are psychological services covered by my private health fund?
Some funds will provide rebates for psychological services; however, it is advisable to check with your specific fund as to whether your ‘extras cover’ includes psychological services and the amount of repayment. If you are eligible, you can choose to use either your private health insurance or Medicare to pay for psychological services you receive. However, you can only use one form of rebate for each session.
Do we write reports?
Yes, we can write reports for TAC, Work Cover claims, Department of Immigration, Department of Human Services, Centrelink, VOCAT and other criminal or civil court proceedings. You can request a psychological report depending on your needs or those requested by your agent. Court reports do incur a fee and are not funded by Medicare. We will discuss details with you before proceeding. The fee must be paid in full before receiving the report.
Is my information confidential?
At Insight we adhere by the guidelines of the National Privacy Principles. Every session is private and confidential. That means all information discussed during our psychological therapy stays between you and the psychologist, unless you provide written consent saying otherwise. We care about your privacy and protect your private details. See our privacy policy for more details. Your psychologist will discuss limits of confidentiality in your first session.
What is our cancellation policy?
Sometimes there are good reasons for cancelling appointments. However unlike brief medical appointments it is impracticable to fill a cancelled psychology appointment that runs for 50 minutes.
A fee of 50% of the appointment cost will be charged when you fail to cancel or change your appointment before 3pm on the previous business day, or you fail to attend the appointment. This means for a Monday appointment, notice must be given on Friday. For assessment services we require two business days' notice. All cancellations or changes must be made by contacting our reception on 03 9325 4567. Future appointments will be forfeited if the cancellation is not paid.
If you are running late, please call and let us know to avoid any fees. If you have COVID-19 symptoms, please reschedule or alternatively you may opt to have your session via Telehealth (video or phone).
Fees are payable on the phone at the time of cancellation.